Contact the BVU Online Office

Email
online@bvu.edu

Webform
BVU Support Desk

Phone
712-749-1880
1-877-288-0423 (8 AM - 5 PM CDT)

Fax
712-749-1241

Mailing Address
Online Programs
Buena Vista University
610 W. 4th Street
Storm Lake, IA  50588

BVU Online Staff

Administrative Assistant Betty Rohr	Student Services Coordinator Laura Harris
Instructional Designer Sujie Man	e-Learning Developer Kayleen Grage

Betty Rohr

Administrative Assistant
Phone: 712-749-1883
Email: RohrB@bvu.edu

I have been with Buena Vista University for 17 years and have worked in the Online Programs office since it began. I handle the day-to-day operations of the office.

I am your first line of inquiry – if you have questions I get your answers or direct you to the correct person to assist you.

You should contact me if you have questions regarding...

• General program questions
• The history of BVU and the online programs, its accreditation
• Course offerings
• Textbooks
• Instructors in our programs (who teaches what)
  • Job opportunities and job postings

Laura Harris

Student Services Coordinator
Phone: 712-749-1893
Email: HarrisL@bvu.edu

I joined the Online Programs Staff in June of 2006. My role as Student Services Coordinator includes providing student services to all online students and advising online undergraduate students. I am currently pursuing my Master of Science degree in Adult Learning and Organizational Performance.

You should contact me if you have questions regarding...

• Admission requirements or admission status
• Evaluation of transfer credit
• Registering for courses
• Planning your program matriculation (i.e., course schedule for graduation)
• General Student Support (i.e., learning in the ANGEL online environment, contacting instructors, etc.)

Sujie Man, Ed.S.

Instructional Designer
Phone: 712-749-1890
Email: ManS@bvu.edu

I have been with Buena Vista University since June, 2007. I earned an Educational Specialist degree in Curriculum and Instruction with a concentration in Instructional Technology. I have four years of experience in designing online courses and I enjoy working with faculty members.

You should contact me if you have questions regarding...

• The online instructional design process
• Time requirements for developing online courses
• Faculty Support

Kayleen Grage

e-Learning Developer
Phone: 712-749-1889
Email: GrageK@bvu.edu

Hi, I am a 2005 graduate of BVU and have been with the Online Programs since October, 2006. I previously worked in the Teaching and Learning with Technology Center (TLTC) on BVU's Storm Lake campus, as a student and then full-time as an Instructional Technologist.

I have roughly 7 years experience providing faculty support, including 3 years experience assisting in developing BVU's online courses. I am the liaison between the Online Programs and the TLTC, and oversee the content and media development for courses in ANGEL. I am currently pursuing a Master of Science degree in Instructional & Performance Technology.

You should contact me if you have questions regarding...

• The ANGEL platform
  • Support for the client-side of the ANGEL platform
    • Accounts and Enrollment
    • Course Management (link fixes, small changes, course availability, etc.)
• Technical problems and questions ("how to" things)
• Course design and development
• Faculty Support